Returns & Exchanges

At Credo, we want you to love your clean beauty routine. If you are not completely satisfied with your purchase, we offer easy returns and exchanges on most items within 30 days of delivery.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and zip code to start the process and select the items you wish to send back.

2

Print Your Label

Once your request is submitted, we will email you a prepaid shipping label. Print the label and securely pack your items in their original packaging.

3

Ship It Back

Drop off your package at any authorized carrier location. Please ensure the items are gently used or unopened to qualify for a full refund.

4

Receive Your Refund

After our team inspects your return, we will process your refund to the original payment method or issue store credit within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing